Privacy Policy

Car Rental Sikkim (“Company”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following information from you when you use our website or services:

• Personal Information

  • Full Name

  • Contact Number

  • Email Address

  • Residential Address

  • Government-issued ID details (if required for booking verification)

• Booking Information

  • Pickup and drop-off locations

  • Travel dates and times

  • Vehicle preferences and booking history

• Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We collect and use your data to:

• Process your car rental bookings and payments

• Communicate booking confirmations, reminders, or updates

• Provide customer support and respond to inquiries

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data to any third party.
However, we may share your information with:

• Our trusted drivers, affiliates, or service partners (only as necessary for completing your booking)

• Legal or government authorities when required by law

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no online transmission is 100% secure. You use our services at your own risk.

5. Cookies & Tracking

We may use cookies and similar tracking technologies to:

• Improve website performance

• Understand user behavior

• Personalize your experience

You can disable cookies in your browser settings, but it may affect certain features of our site.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data

• Request correction of inaccurate information

• Request deletion of your data (where legally permissible)

• Withdraw consent for marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify users by updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us